Notice: Delay in Delivery of Ordered Books Due to Heavy Rain
Dear Valued Customer,
We are writing to inform you about an unexpected delay in the delivery of your ordered books. Due to the recent heavy rains, we have encountered significant disruptions in our supply chain and logistics operations.
The safety of our delivery personnel and the condition of your books are our top priorities. The adverse weather conditions have made many routes impassable, causing delays in transit and delivery schedules. We are working diligently with our shipping partners to ensure that your books are delivered as soon as it is safe to do so.
We understand how eagerly you await your order and apologize for any inconvenience this may cause. We appreciate your patience and understanding during this time. Our team is closely monitoring the situation and will keep you updated on the status of your delivery.
If your delivery affected What You Can Expect
- Regular Updates: We will provide regular updates via email regarding the status of your order and the expected delivery timeline.
- Customer Support: Our customer support team is available to assist you with any questions or concerns you may have. Please feel free to contact us at contact@univerbooks.com and WhatsApp Number 9002788996.
- Cancel and Refund: As a token of our appreciation for your patience, we are offering full refund of your money. Please fill up the below form for instant refund.
We value your business and thank you for your continued support. Rest assured, we are doing everything possible to ensure the safe and timely delivery of your books.
Stay safe and dry,
Universal Books
Mobile and WA: 9002788996 / 9002923239
Email: contact@univerbooks.com
Thank you for your understanding and cooperation.
Best regards,
The Universal Books Team